{"id":15065,"date":"2021-07-16T18:12:59","date_gmt":"2021-07-16T17:12:59","guid":{"rendered":"https:\/\/naturpro.net\/politique-de-retour\/"},"modified":"2021-12-26T21:59:48","modified_gmt":"2021-12-26T21:59:48","slug":"politique-de-retour","status":"publish","type":"page","link":"https:\/\/naturpro.net\/fr\/politique-de-retour\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"

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POLITIQUE DE RETOUR<\/h3>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1527238251732{padding-top: 0px !important;}”]\t\t\t
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\n\t\t\t\t\tComment puis-je retourner \u00e0 Naturpro?<\/span>\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=”.vc_custom_1557595353518{margin-bottom: 0px !important;}” el_class=”text-larger” text_larger=”no”]Nous retourner les articles est tr\u00e8s simple; commencez par nous contacter.<\/p>\n
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  • Si vous souhaitez retourner un article parce que vous ne voulez plus ou avez chang\u00e9 d\u2019avis, vous pouvez nous le retourner dans les 7 jours dans son \u00e9tat d\u2019origine pour un remboursement sans tracas.<\/li>\n
  • Si, \u00e0 la livraison, vous constatez que l\u2019emballage a \u00e9t\u00e9 endommag\u00e9 et que vos articles, \u00e0 leur tour, ont \u00e9t\u00e9 endommag\u00e9s, veuillez nous contacter d\u00e8s que possible pour organiser la nouvelle soumission.<\/li>\n
  • Vous serez inform\u00e9 lorsque notre d\u00e9p\u00f4t re\u00e7oit l\u2019article et lorsque le remboursement est effectu\u00e9 ou soumis \u00e0 nouveau. Autrement dit, vous serez donc mis \u00e0 jour \u00e0 tout moment tout au long de ce processus.<\/li>\n
  • Vous serez rembours\u00e9 en utilisant le m\u00eame mode de paiement que celui utilis\u00e9 pour acheter vos articles.<\/li>\n<\/ul>\n

    Pour s\u2019assurer que notre entrep\u00f4t re\u00e7oit avec succ\u00e8s vos retours, nous vous conseillons d\u2019utiliser un mode de livraison tra\u00e7able pour assurer la livraison.
    \nVeuillez noter qu\u2019une fois que des v\u00eatements de forme ou des v\u00eatements ont \u00e9t\u00e9 port\u00e9s, ils ne sont pas remboursables pour des raisons d\u2019hygi\u00e8ne.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1527238251732{padding-top: 0px !important;}”]\t\t\t

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    \n\t\t\t\t\tQuand vais-je recevoir mon remboursement?<\/span>\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=”.vc_custom_1636126993855{margin-bottom: 0px !important;}” el_class=”text-larger” text_larger=”no” woodmart_inline=”no”]Il est possible d’annuler une commande qui n’a pas encore \u00e9t\u00e9 exp\u00e9di\u00e9e. Selon l\u2019\u00e9metteur de la carte et la banque, les remboursements peuvent prendre de deux \u00e0 trois jours ouvrables.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1527238251732{padding-top: 0px !important;}”]\t\t\t
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    \n\t\t\t\t\tComment puis-je savoir que vous avez re\u00e7u mon objet ?<\/span>\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=”.vc_custom_1557595395254{margin-bottom: 0px !important;}” el_class=”text-larger” text_larger=”no”]D\u00e8s que nous recevons votre article dans notre entrep\u00f4t, vous en serez inform\u00e9. Nous vous informerons \u00e9galement lorsque votre remboursement est trait\u00e9 ou lorsque votre r\u00e9f\u00e9rence est effectu\u00e9e.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px !important;padding-right: 15px !important;padding-bottom: 30px !important;padding-left: 15px !important;background-color: #ffffff !important;border-left-color: #e7e7e7 !important;border-left-style: solid !important;border-right-color: #e7e7e7 !important;border-right-style: solid !important;border-top-color: #e7e7e7 !important;border-top-style: solid !important;border-bottom-color: #e7e7e7 !important;border-bottom-style: solid !important;}”][vc_column css=”.vc_custom_1527238251732{padding-top: 0px !important;}”]\t\t\t
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    \n\t\t\t\t\tJ\u2019ai re\u00e7u un article d\u00e9fectueux<\/span>\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<\/div>\n\t\t[vc_column_text css=”.vc_custom_1557595408847{margin-bottom: 0px !important;}” el_class=”text-larger” text_larger=”no”]Il est important de nous contacter d\u00e8s que vous d\u00e9couvrez un d\u00e9faut. Contactez notre service client\u00e8le avec votre num\u00e9ro de commande, le nom de l\u2019article et le d\u00e9faut. Nous vous enverrons un remplacement d\u00e8s que possible.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row][vc_column css=”.vc_custom_1527240190798{padding-top: 0px !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px<\/p>\n","protected":false},"author":12439,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15065","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de retour - Naturpro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/naturpro.net\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de retour - Naturpro\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column css=”.vc_custom_1527240190798{padding-top: 0px !important;}”][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1528700414903{margin-right: 0px !important;margin-bottom: 25px !important;margin-left: 0px !important;border-top-width: 1px !important;border-right-width: 1px !important;border-bottom-width: 1px !important;border-left-width: 1px !important;padding-top: 30px\" \/>\n<meta property=\"og:url\" content=\"https:\/\/naturpro.net\/fr\/politique-de-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"Naturpro\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/virectil\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-26T21:59:48+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/naturpro.net\/fr\/politique-de-retour\/\",\"url\":\"https:\/\/naturpro.net\/fr\/politique-de-retour\/\",\"name\":\"Politique de retour - Naturpro\",\"isPartOf\":{\"@id\":\"https:\/\/naturpro.net\/fr\/#website\"},\"datePublished\":\"2021-07-16T17:12:59+00:00\",\"dateModified\":\"2021-12-26T21:59:48+00:00\",\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/naturpro.net\/fr\/politique-de-retour\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/naturpro.net\/fr\/#website\",\"url\":\"https:\/\/naturpro.net\/fr\/\",\"name\":\"Naturpro\",\"description\":\"Loja online de produtos naturais para o ajudar a cuidar da sa\u00fade. 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